plus 3, Agent: Never on manhunt like one for missing girl - Enid News & Eagle

Agent: Never on manhunt like one for missing girl - Enid News & Eagle
Agent: Never on manhunt like one for missing Geronimo girl - Tulsa World
Post-Sales Customer Interaction in Spotlight - ManagingAutomation.com
Joe Verde Group to Offer Direct Access to Polk Cross Sell™ Reports - PR.com

Agent: Never on manhunt like one for missing girl - Enid News & Eagle

Posted: 12 Feb 2010 10:34 AM PST

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From The Associated Press

LAWTON, Okla. — An Oklahoma State Bureau of Investigation agent says the search for a missing 7-year-old girl and her suspected kidnapper is unlike any he's ever known.

Authorities are searching for 7-year-old Aja Johnson and 46-year-old Lester Hobbs.

"I've been involved in numerous manhunts, but I've never been in one like this," Richard Goss said of the disappearance of the two.

Goss, the OSBI's agent in charge of the Southwest Regional Office, said that in 34 years of law enforcement he's never seen two people and, more pointedly, a car disappear so completely.

Authorities have searched for Hobbs, the girl and the 1992 Toyota Paseo he is believed to be driving since the Jan. 24 discovery of Tonya Hobbs' body inside an RV in Geronimo.

"It's puzzling," Goss said. "The auto would be the elephant, and the people the mouse. But we haven't received any legit sightings of the auto."

An Amber Alert continues for Johnson.

Hobbs was charged Jan. 26 in the Comanche County District Court with first-degree murder in the death of Tonya Hobbs, 37, and kidnapping of Johnson.

A house-by-house search was conducted last week through Geronimo but no new leads were found. Investigators have now begun reevaluating existing evidence and information and are looking at all possibilities including the possibility of an accident while fleeing Geronimo, Goss said.

Aja Johnson suffers from bi-polar disorder, attention deficit hyperactivity disorder and sleeping issues that require medication. The last time she's known to have had her medication is Jan. 22.

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Agent: Never on manhunt like one for missing Geronimo girl - Tulsa World

Posted: 12 Feb 2010 08:18 AM PST

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LAWTON — An Oklahoma State Bureau of Investigation agent told The Lawton Constitutional that the search for a missing 7-year-old girl and her suspected kidnapper is unlike any he's ever known.

Authorities are searching for 7-year-old Aja Johnson and 46-year-old Lester Hobbs.

"I've been involved in numerous manhunts, but I've never been in one like this," Richard Goss said of the disappearance of the two.

Goss, the OSBI's agent in charge of the Southwest Regional Office, said that in 34 years of law enforcement he's never seen two people and, more pointedly, a car disappear so completely.

Authorities have searched for Hobbs, the girl and the 1992 Toyota Paseo he is believed to be driving since the Jan. 24 discovery of Tonya Hobbs' body inside an RV in Geronimo.

"It's puzzling," Goss said. "The auto would be the elephant, and the people the mouse. But we haven't received any legit sightings of the auto."

An Amber Alert continues for Johnson.

Hobbs was charged Jan. 26 in the Comanche County District Court with first-degree murder in the death of Tonya Hobbs, 37, and kidnapping of Johnson.

Aja Johnson suffers from bi-polar disorder, attention deficit hyperactivity disorder and sleeping issues that require medication. The last time she's known to have had her medication is Jan. 22.

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Post-Sales Customer Interaction in Spotlight - ManagingAutomation.com

Posted: 12 Feb 2010 05:19 AM PST

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The week past was a busy one for makers of software geared toward post-sales service and customer management.

V-Soft, Inc., a San Jose, CA Oracle reseller and a software maker in its own right, announced the release of VPRMS, software to help manufacturers and distributors automate the process of product recalls.

Primarily aimed at companies in industries such as food & beverage, pharmaceuticals, chemicals, medical devices, and consumer goods, VPRMS is deployed via a SaaS model and features the ability to import consignee/customer, contact, and product data from various systems of record. Standard reports cover recall activities, returned inventory, replacement inventory requirements, and estimated accounts receivable credits.

V-Soft is a reseller of Oracle's CRM On Demand and Oracle Agile PLM, and also provides outsourced product engineering services in the areas of embedded systems, mobile platforms, and mobile applications.

Another maker of software to manage the post-sale customer experience recently announced its own news. U.K.-based 4CS, which makes warranty and service lifecycle management software, revealed that it will provide RV maker Auto-Sleepers with 4CS' iWarranty OnDemand software to monitor and control the manufacturer's warranty process.

"We needed to automate our warranty process and wanted an intuitive, easy-to-use solution to control and recover costs," said Alan Curry, Auto-Sleepers' customer service manager, in a statement. "iWarranty comes out of the box and is ready to work."

4CS said its software will help the vehicle maker automate manual warranty processes, optimize parts return and supplier recovery, and deliver analytics within the iWarranty system to replace Excel-based reporting.

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Joe Verde Group to Offer Direct Access to Polk Cross Sell™ Reports - PR.com

Posted: 12 Feb 2010 12:04 AM PST

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San Juan Capistrano, CA, February 12, 2010 --(PR.com)-- The Joe Verde Group announced it is offering R. L. Polk & Co.'s Polk Cross Sell™ reports as an additional offering on its website. Customers desiring access to the Polk Cross Sell™ report can request their market performance overview be delivered by a Polk consultant. Customers may opt to receive both new and used vehicle reports, or choose between new or used reports.

The Polk Cross Sell™ report, which has been keeping dealers informed since 2002, is delivered each month and summarizes what dealers need to know so they can more quickly identify and seize sales opportunities. Built from multiple sources including vehicle population and statistical data from all 50 states, Polk Cross Sell™ reports offer dealers a clearer view of the marketplace and how they are performing and benchmarking compared to their competitors.

"The Polk Cross Sell™ is a vital tool for dealers to access and optimize market share performance and benchmark where they stand within their market," said Joe Verde, CEO of the Joe Verde Group. "We are constantly looking for value added products to offer our customers, and we are very pleased to add the Polk Cross Sell™ reports to our offerings for customers and students."

R. L. Polk & Co.'s core purpose of helping dealerships make better decisions is evident in the quality and reliability of their products. "We are excited to work with the Joe Verde Group to help automobile dealers sell more vehicles," said Andrew Price, Polk's vice president of Automotive Retail Solutions. "The Joe Verde Group has proven to be an effective organization, providing successful optimization practices for many dealers. Our relationship with Joe Verde will help dealers be even more productive and efficient with the use of their market data and performance improvement."

Polk Cross Sell™ reports enable dealers to manage from solid data. The ability to better plan their inventory levels and take advantage of market conditions, pinpoint areas where their sales are strong and identify areas in need of focused attention are reason enough to make Polk Cross Sell™ reports a part of every dealer's daily management regime.

For more information, visit both companies at the upcoming 2010 National Automobile Dealers Association (NADA) Convention & Expo to be held at the Orange County Convention Center in Orlando, FL. ( Joe Verde Booth #2443 / Polk Booth #1375).

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The Joe Verde Group (www.joeverde.com)

Joe Verde is the author of "A Dealer's Guide To Recovery & Growth", the most popular and most valuable book for every dealer and manager in the car business today. Joe Verde Sales & Management Training, Inc. just celebrated its 25th Anniversary as the number one training company in the automobile, RV and marine industries with corporate offices in Southern California. Our company focus is training sales, finance, service and sales management for dealerships and manufacturers to increase their sales volume and net profit. We are a global organization with clients in dozens of countries around the world and our client list of over 3,600 dealerships includes a broad group – literally from the largest dealerships in the world to the smallest.

About R. L. Polk & Co.

R. L. Polk & Co. is the premier provider of automotive information and marketing solutions. Polk collects and interprets global data, and provides extensive automotive business expertise to help customers understand their market position, identify trends, build brand loyalty, conquest new business and gain a competitive advantage. Polk helps automotive manufacturers and dealers, automotive aftermarket companies, finance and insurance companies, advertising agencies, media companies, consulting organizations, government agencies and market research firms make good business decisions. A privately held global firm, Polk is based in Southfield, Mich. with operations in Australia, Canada, China, France, Germany, Japan, Spain, the United Kingdom and the United States.

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